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Putnam Independent Living Services

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Grievance Procedure

Consumer Appeals Process
It is our sincere hope that our services are always delivered in the most professional manner. However, if the service delivery or interactions with staff are not satisfactory to you, we want you to know that you have the right to discuss the issue with representatives who have progressively higher levels of organizational responsibility. You may first ask to speak to a supervisor, then the Executive Director, and finally write a complaint to the President of the Board. ACCES-VR in Albany is available to consider complaints by calling: 1-800-222-5627, or writing to Ms. Rookmini Mangal at: NY State Education Dept., ACCES-VR, IL Services Administration Unit, Rm. 1605, One Commerce Plaza, Albany, New York, 12234. Consumers may also use the Client Assistance Program staff (see below).

Client Assistance Program
The Client Assistance Program (CAP) is responsible for assisting individuals with all disabilities who are receiving or requesting rehabilitation or other services to secure the benefits and programs available under the Rehabilitation Act of 1973 as amended. To speak to an individual in the Client Assistance Program call: Disability Advocates Inc./DRNY’s: 1-800-993-8982.

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Pils Wilc

Westchester Independent Living Center_Putnam Independent Living Services
Pils Wilc
Pils WilcThursday, April 12th, 2018 at 9:13am
Check out the ONC Guide to Getting and Using your Health Records, a new online resource for individuals, patients, and caregivers from the US Department of Health and Human Services’ Office of the National Coordinator for Health Information Technology (ONC). #healthyliving #disability #putnam #westchester
The Guide to Getting and Using Your Health Records - HealthIT.gov
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Pils Wilc
Pils WilcFriday, April 6th, 2018 at 7:23am
Prediabetes? This is the workshop for you! Prevent or delay diabetes with PreventT2, using a CDC approved curriculum and with evidence based success. More info at https://www.putnamils.org/diabetes-prevention-program/ #prediabetes #type2 #preventtype2 #westchester #lifestyle
PreventT2_CDC.pdf
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Pils Wilc
Pils WilcFriday, April 6th, 2018 at 7:19am
Prediabetes? This is the workshop for you! Prevent or delay diabetes with PreventT2, using a CDC approved curriculum and with evidence based success. More info at https://www.putnamils.org/diabetes-prevention-program/ #prediabetes #type2 #preventtype2 #westchester #lifestyle
PreventT2_CDC.flyer.blue.pdf
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Pils Wilc
Pils WilcFriday, April 6th, 2018 at 7:06am
Alzheimer's the Basics program, April 12, warning signs, differences between dementia and Alzheimer’s disease, how Alzheimer’s affects the brain, how to get a diagnosis and more. Info at www.putnamils.org/event/alzheimers-the-basics/ #alzheimer's #westchester #dementia
Alzheimers_TheBasics_PILS.pdf
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Pils Wilc
Pils WilcWednesday, April 4th, 2018 at 8:15am
NCHPAD, a disability advocacy organization has a series of healthy pregnancy videos on their website. #nchpad #disability #advocacy #pregnant
Healthy Pregnancy Video Series : NCHPAD - Building Inclusive Communities
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Contact

Putnam Independent Living Services
1441 Route 22, Suite 204
(Tompkins Mahopac Bank building)
Brewster, New York 10509
845-228-7457 (Voice)
914-259-8036 (VP/TTY)
845-228-7460 (Fax)
contact@putnamils.org
Directions to PILS

 

Westchester Independent Living Center
10 County Center Road 2nd floor
White Plains, NY 10607
(914) 682-3926 (Voice)
914-259-8036 (VP/TTY)
(914) 682-8518 (FAX)
Contact@wilc.org
Directions to WILC

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Yonkers Outreach Office
Pathways to Success
75 Riverdale Avenue
Yonkers, New York 10701
914-376-8600

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